It Seriously Never Ends

The heat died in the house this weekend. The furnace is REALLY old and in order to re-light the pilot, you have to actually unscrew various panels to get to the pilot. Of course this would happen on the coldest days of the year. It was about 57 degrees in the house today. Thankfully, being on the 3rd floor means I get the neighbors heat from below. I decided to call someone to fix that at the same time as installing the outlet for the washing machine (which I've been meaning to do since I got the washer/dryer). This way I wouldn't have to feel so silly about calling someone to re-light the pilot.

I found someone to come out but when they got here, they decided they didn't want to mess with the furnace. So basically I left work early to get an outlet installed- kinda irritating. I ended up figuring out how to light the pilot though, so thankfully I didn't have to suffer the freezing weather for too much longer.

The electrician then informed me that due to the location of the washer/dryer and the circuit box, he would need to cut holes in the walls and ceiling to run the lines. Fantastic. So I now have an outlet and four holes. For the low, low price of $260 you too can have holes in your house. So basically I traded one problem (extension cord running across the floor) for another (lotsa holes). I wasn't kidding about this washer/dryer fiasco never ending. What's next?

Here are the holes in the ceiling and wall in my hallway and then the other hole in the ceiling of the hall bathroom. :( I really just wish I could have a break for one week. It seems there is some outrageous cost or issue to deal with every time I relax for even a second.

New Washer and Dryer

It finally arrived! The new washer and dryer were delivered today. They are Samsung- who knew I could buy a washer/dryer and a phone from the same people? We have been doing laundry non-stop. I am so happy to finally have a working washer/dryer.

The catch? Oh yes, there's always a catch when it comes to the washer/dryer. The old unit was an all-in-one unit and the new units are separate; the closet where they are housed only has one outlet. So we now have an extension cord running through the house in order to run power to the washer. So on top of everything else, we will now have to get someone to put in an outlet. And the saga continues...............

Cursed

Last Friday we finally went to Lowe's and bought a new washer/dryer. We got a good deal because of Veteran's Day, so while I'm not thrilled that the warranty company is only giving us some money instead of replacing the w/d, I'm happy that we're finally going to be able to do laundry properly and we got a good deal. They were supposed to deliver today, but like everything with this w/d fiasco, that didn't happen. I got a call this morning saying that when they inspected the dryer, they found a big dent in the bottom so they are going to have to reorder it. So now we're scheduled for Friday delivery. Seriously, can anything else possibly go wrong?

Warranty Troubles

It's hard for me to even talk about this. I had a long talk with the warranty company today regarding our washer/dryer and it did not end well. I was shaking for at least 20 minutes after the call and I can't recall a time I've been so angry.

The warranty company has continued to give me the run around and is basically just pushing paper around between departments now. Really annoying. So I demanded to speak with a supervisor (I say demanded because I had to ask about 10 times before they finally transferred the call). The supervisor was one of the rudest people I've ever spoken too. He told me that I have a choice between a washer/dryer that doesn't fit in the condo or $700. Well, $700 won't even come close to replacing the washer/dryer so I told him I want it replaced, but obviously with a washer/dryer that actually fits. He told me he had given me an option for a new washer/dryer. I told him it's not an option if I can't actually choose it. He told me he was sorry I felt that way. That really pissed me off. I told him it's not a feeling, it's a reality. The conversation just went downhill from there. He actually threatened to terminate the call because of my demeanor and I can state very confidently that I did nothing to provoke this. There was no swearing or threatening or anything. I just told him to stop telling me about my "feelings" and to speak to the reality of the situation. Apparently, common sense and reality are not things that warranty companies embrace.

The guy was clearly getting enjoyment out of the conversation and the whole thing was just a big game for him. I can't stand that. I can deal with them telling me that all they can do is offer me $700, even though that totally sucks since the w/d is going to cost about twice that. But fine, I can deal. What I cannot deal with is them pretending that they are offering to replace the w/d when they are clearly not offering that. Offering a w/d that does not fit in the space is NOT an option.

Short-lived

The warranty company called this week and said that they couldn't find the part for the washer/dryer and so they're replacing the unit! I was very excited that they're actually going to do something. Until today.........

They ordered a washer/dryer that is too big for our space. Stupidity....... So now I'm waiting to hear back on what they're going to do for us. Here's the scoop on our washer/dryer- we have a small closet with a stackable unit. Well, the builders weren't thinking when they made this place, as I keep discovering, and now no normal vendor makes ANY units that will fit the space. Great. So now it's looking like either one of the combo washer/dryers in one units which I'm not too excited about or we found one "stackable" (really a separate washer and dryer but they stack) but it's a little more pricey than the others so who knows if they'll pay for it.

Waiting on the warranty people and trying to remember what it feels like to shower with a clean towel...............

Everything is Breaking

I got my front car windshield replaced today. A rock hit it awhile ago and the little tiny break turned into a huge break all the way across and then down the center of my windshield. I finally gave in to getting it replaced. Who knew a window cost so much? It took the guy about 20 mins to replace the entire windshield- $480. What the ??? I need to start making that kinda cash for my time! Insurance paid for part of it, but still. It was neat watching the process though. They basically just glue it on. There's a little more involved, but yeah, glue it on.

On top of the windshield, I spoke too soon on the washer/dryer. The washer is awesome but I only made it through about 2 loads of laundry til the dryer broke again. Damn.

Laundry: How do I love thee?

Our washer/dryer broke about a month and a half ago. We have a home owner's warranty so we called them but it took forever to get someone out here. Then they had to order parts, etc, etc. Michael has been spending days at friends houses doing all of our laundry. The guys finally came out to fix it today and I am happy as a clam doing laundry now. They're running like brand new machines. I'm kind of glad they broke now because I didn't realize just how badly they were running before. I heart laundry. (never thought I'd say that!)